Reviews

We had a great first time home buyer experience using the Live Inner City Real Estate Team. I would 100% recommend going with this team and in particular Roy Alexander. As first time home buyers, I was very nervous with the buying process and felt overwhelmed by how hot the real estate market was. Therefore, I chose Roy as he was very knowledgeable, had wealth of experience and was able to guide us through the process and ensure we were competitive during such a hot market. He really made us feel comfortable and offered recommendations that made the process seem less overwhelming. He was very flexible with his schedule, he kept us on top of deadlines and ensured we understood the whole buying process from start to finish. Roy made several house recommendations based on our needs and provided us with excellent advice that enabled us to get our first choice of a home, at a reasonable price. In this market that is almost unheard of and I really feel Roy’s negotiation strategies and experience paid off. He helped us understand how to make a competitive offer that did not go over budget, and supported us through the negotiation process, so that at the end we felt very comfortable with our bid and secured our dream house at a great price for this market. My whole family was so impressed with Roy and remarked that he went above and beyond. On our closing date he even helped us move, which was a complete shock and very appreciated. My mother has already recommended him to several other friends and family. If you are looking for a great realtor that you can trust to support you, I would highly recommend going with Roy.

Felix was excellent in selling our condo. He kept us informed on comparables, market trends and other data to find a price and timeframe that was reasonable. He provided additional value by working with the buyer who couldn't get financing at the last minute. As a mortgage broker, he walked the buyer's agent through how to get financing and ended up closing the deal without delay. Appreciate the dedication and passion Felix has and it definitely resonates when working together with him.

Felix helped me sell my property and Jaz helped me buy a property. Both are the defintion of real estate professionals. They both took the time to understand my needs and goals and I understood every step of the process. Buying or selling a property can feel overwhelming but I can assure you that Felix and Jaz has the expertise and as equally important, champions for their clients. Thanks Felix and Jaz. Keep up the great work!

It was great working with Jas to purchase our first house. We appreciated the initial meeting where Jas really took the time to understand our requirements before funneling us with listings, which really helped streamline the house viewings. The direct communication via WhatsApp was very easy for us to ask questions and get updates from Jas. After we landed the house we wanted, from putting in an offer to closing the deal, Jas was there all the way providing the necessary support we needed. Not to mention, his extensive list of trades and contractors really helped us with getting our house ready before move in. Overall, we really enjoyed our experience with Jas. Highly recommended!

We used Felix to sell our downtown condo. He was wonderful to work with! The experience was efficient, straight forward and professional. His enthusiasm and expertise landed us 2 offers on the same day we listed! We wouldn’t hesitate to use Felix again.

My partner and I would highly recommend our extraordinary realtor Jasben and their exceptional team. They have not only assisted us in finding our dream house but have gone above and beyond to make the entire home-buying process an enjoyable experience. From the very beginning, Jas took the time to understand our vision and priorities. His knowledge of the market was outstanding, and he provided invaluable guidance throughout the entire journey. We always felt informed and empowered to make well-informed decisions. Their professionalism, expertise, and genuine care for our needs truly set them apart. Thank you for making our dreams a reality!

Jasben is extremely personable and has a knack in understanding his clients' needs. Throughout the process of looking for a home, he knows our preferences so well he can pretty much tour the house without us and tell if we will like it. I love how he pays attention to the details that we don't think of, that's the kind of realtor you want in your corner! Highly recommended!

It has been a real pleasure doing business with Felix Chan. I personally was involved in 2 family property purchases with Felix and he was very professional and dedicated to our satisfaction with our purchases. From beginning to end, his service was exemplary. I would willingly recommend his real estate expertise for sale or purchase of a property. Thank you very much Felix, you are the best!

I was able to work with Jasben to purchase my first new home - and considering my family was in a different province, he helped me ask and answer questions that a new homeowner should ask to the seller. He helped me narrow down what I was actually looking for and to be realistic with my budget and to establish what I can live without and what was a must on my home list. Despite my busy schedule, he was willing to attend a lot of the home appointments where I was unable to. He really went the extra mile to get me the house that I was interested in by a lot of negotiation on his end. We still stay in contact and he's always willing to help me out with questions regarding my new home! Would definitely recommend him to anyone who is looking to buy a new home for the first time or buying another one.

Jasben helped us purchase our first house together. He was recommended by a friend, and it worked out well for us. He was always more than willing to help out, work at times to suit us, on top of things and had very good constant communication, responsive and kept us up to date. He is knowledgeable and was able to make us aware of many things that we would not have otherwise known.

I chose to work with Felix because he himself does not work with anyone. We ensured through our first 1 hour or so conversation that we were a good fit for one another. We established trust quickly and I was impressed with his knowledge, understanding and awareness of the Calgary Market. He understood my goals from the beginning and provided excellent advice and contacts from choosing the property to closing. His recommendations have helped me make great profits and have made managing my property easy as could be. I have since recommended him to friends and family interested in buying in Calgary (3 times). I am looking forward to working with him again in another 6 mo-1yr. Thanks Felix and I hope you will keep on providing excellent advice and service to folks like me.

I had a great experience working with Felix when buying my first home in the Beltline. He did a great job explaining the necessary details to me while also working hard to make sure I got the best rate possible. Felix also goes above and beyond in customer service with lots of follow up and stays in touch to make sure his clients are happy.

I had the pleasure of working with Felix as my realtor, and I couldn't be happier with my experience. Felix was professional, responsive, and incredibly knowledgeable. He took the time to understand my needs and worked tirelessly to find me the perfect home. He was always available to answer my questions and kept me informed throughout the entire process. I truly felt like I had a partner in the home-buying journey. I highly recommend Felix and his team to anyone looking for a reliable and skilled realtor. Thank you, Felix , for helping me find my dream home!"

When we bought our home, Felix help us as a mortgage broker. He was exceptional in helping us, informing us with all the options along with their risks and benefits. We had a very positive experience and would recommend him to any of our friends or family!

Felix has helped me purchase and sell multiple properties. He’s a pleasure to work with. He makes everything extremely easy because he works very hard and always looks out for his clients best interests! He even helped my Brother purchase his first home. Nothing but positive words for Felix and company! Last but not least, his house warming gifts are awesome!

Jas and Felix are very professional and knowledgeable. Marketed my house with a YouTube video and the house was sold above asking price. I really appreciated Jas's hard work and diligence throughout the entire process. Highly recommend their services.

I'm beyond pleased with the professional, sincere, and efficient service I received from Jasben and his entire team. I thought the whole home buying process would be daunting and stressful but Jasben and his amazing team made it simple. They were really kind and resourceful. Jasben took the time to show our family houses in different areas and helped me negotiate an ideal contract in the end. He was always proactive, responsive and communicated in-depth with regards to all my questions. I highly recommend Jasben and his team! I'm so glad I went with them!

I got introduced to Felix from my sister and I gotta say right from the get-go, my experience with him and the LiveInnerCity Real Estate Team has been nothing short of excellent! The very first time he reached out to me was through a personalized video introduction detailing his process of working with me and what was expected of him. We even went through a budget session to make sure I had the necessary finances for the place I wanted. Even though I went with a new build, I retained his services throughout because he was able to ask the right questions and more importantly, the questions I missed to ensure all details/problems were covered. The construction of the unit took over a year and Felix was there with me the entire time it was being built. He accompanied me during the final walkthrough and house possession to make sure all deficiencies were accounted for and fixed. Speaking of deficiencies, there was one particular issue regarding a closet where the non-responsive builder messed up twice in which I was about ready to give up, but Felix proactively reached out to the sales team/builder and hounded them until they gave me what I had chosen and what they were contractually obligated to provide. He even provided negotiation strategies on how to approach the issue so it could be resolved easily. As this was my first home purchase, I had originally approached it with a bit of uncertainty on my side, but Felix provided excellent advice on what I should be looking for in a new home, my financial budget, what to compromise on and what not to, and a host of other things during the year long process. All in all, I would recommend Felix and I will definitely be reaching out to him for my next home purchase!

My wife and I had the pleasure of working with Jasben to find our dream home in Calgary. Being in another province while looking for a new home was made easy by Jasben's availability and efforts to visit and film different properties for us to view virtually. We are very happy with the professional and courteous service we received and gladly recommend to anyone looking for real-estate in Calgary!

My wife and I decided to make the move from Toronto to Calgary, and needed a real estate broker that could fully trust in helping us manage the process while we were in another city. Jasben Lai and the Redline team were fantastic from day 1 - they helped make the buying process seamless and easy. We were picky in finding the perfect home for us, but Jasben demonstrated great patience and helped us determine what fit our needs best. We were ultimately able to find our dream home and we couldn't have asked for a better experience. We highly recommend Jasben Lai and wouldnt hestiate to use his services again.

Felix Chan and his team did an unbelievable job at selling my townhome. I am so happy I found Felix through his YouTube channel at LiveInnerCity. I watched many of his videos and knew he was the right realtor for me as I saw how professional and genuine he is which is really important to have in a realtor. The whole process was done remotely as I live in Ontario. The idea of selling a property from afar was daunting but Felix made the process extremely easy for me from the start to finish. At the start the townhome needed a few things to be fixed before it could be listed which Felix did not hesitate to take care of for me so I didn't have to fly to Calgary. I am very thankful for this and it shows what a great and supportive person Felix is by going above and beyond for me. During this time the market in Calgary was changing quickly. Thankfully Felix had a great strategy plan from the first step to the last. It only took a couple of days with many showings to get it sold. He kept me up to date with prices by showing me reports of neighborhood pricing and previous sale prices of other townhomes that were just sold in my complex. Felix was able to get me a higher price than I thought through his great negotiating and expertise. He was always on my side. Throughout the process he kept me up to date with phone calls and videos, his communication was amazing. This was extremely important for me being so far away. He supported me throughout the whole process with anything I needed. As it was all done remotely it was important to have a great trusting realtor and Felix was that and more. He is a very likeable and honest person and I couldn't have asked for a better realtor. I highly recommend him and would not think twice to use him again. Thank you Felix!

I found Felix Chan on YouTube from his Calgary real estate content and tips. I bought a property with a possession one year later and I was shocked he stayed in touch with me throughout the year. He had the expertise to support and advise me throughout the entire process from beginning to end. He was honest, communicated well and advised me about my mortgage. Felix's LiveInnerCity Real Estate Team's YouTube content has a lot of tips. Felix was really patient with me and I would give him an A++ and definitely recommend him to friends and family! Thank you Felix!

Felix, thank you! You did an excellent job in advising us. Your selling strategy was perfect! And, your innovative approach and keen insights on how to stage the house for a sale were critical in us receiving multiple offers, selling our home within three days of listing, and selling at 102% of the listed price. On top of that, you were tremendously professional, while at the same time being engaging, humorous and just a joy to work with. The whole process was great. On a more personal note, my wife and I have watched you grow up with our son over the years, and we marvel at what an amazing young man you have grown into, Felix. Your family must be so proud of you, just as we are.

I have to say Felix was really patient with me and worked with me throughout the entire process. I would give him an A++ and definitely recommend him to friends and family. Thank you, Felix!

While buying a house in a different province, I was originally was going to ask a friend of a friend who lives in the area for a recommendation, but was not confident in that approach. I started to do some research on the Calgary real estate market and stumbled on Felix Chan's videos on YouTube. I found the content very informative, and found his energy and passion for his work to be very appealing in a realtor. Once I met with him and he explained his process and that he also is a mortgage broker, I was sold that he was the right person for the job. Felix Chan went above and beyond with the negotiation. I knew for certain that he was in my corner and was looking out for my interests. He even was able to negotiate a bit further than I expected. I encountered some delays from the lender with the financing and though it did mean an extension had to be requested, Felix kept going to minimize impacts and went the extra mile to push the lender to finalize the financing. We were previously located in Atlantic Canada so I had no understanding of the neighborhoods and towns surrounding Calgary so I indicated what was important to me and Felix was able to give me an honest opinion of whether I would be happy in that neighborhood (with justification). We are totally satisfied with our choice and the guidance he provided us. Going into the transaction with a good feeling about Felix Chan, I have to admit is a bit unnerving that we never had met him, dealt with him, or know anyone personally that could vouch for him. We put our trust in him and were not let down. He is a true professional and is an enjoyable person to speak with in general. This transaction was completed entirely remotely, Felix Chan made multiple trips to the property (which was outside of Calgary) to show us the place, for inspections, etc. He even came out once to put away the recycle bins while we were waiting to move here. Felix made us an extra set of keys and sent them to us. Basically he did everything right, and did everything we needed. It was a pleasure to work with him and I would not hesitate to have him as my realtor/mortgage broker again.

The best part of working with Felix Chan and Jasben Lai was receiving offers on the 2nd day on the market and selling our inner city home quick! We were fully informed on the entire process from beginning to end, what to expect, and discussed how to effectively market our property. Working with them was a stress-free experience and was the best decision we made. Felix's thoroughness and communications made the whole experience amazing, and we can't thank him enough! If you want a honest, no BS approach with expert advice, call Felix Chan and Jasben Lai to help sell your home!

"We worked with Felix previously and had an excellent experience with him and knew he would be able to meet all our needs and expectations. Felix was always respectful and professional. It was clear how knowledgeable he is of the market and of the whole process of selling a home. His communication was always timely which was very important to us. His expertise was always trustworthy which also was so important to us. We really appreciated and saw the value in the exceptional and extra work put into the marketing of our home by Felix and his team. The YouTube video of our home was unlike the others out there (not just a video of the home, but also of the community). It garnered thousands of views resulting in many, many viewings. The marketing was very polished, current and engaging. It was such a stress free experience with Felix at the helm, and in knowing and trusting his expertise would result in the sale of our home. We would absolutely highly recommend Felix Chan and the LiveInnerCity Real Estate Team to anyone for their real estate needs. "

Communication with Felix Chan was excellent. He was accessible most times of the day through email, call or text messaging, any day of the week. The electronic signature application was simple to use and expedited the process. I have already recommended Felix!

Sold my condo with Felix after considering going with a cheaper option, 2% realty - but quickly realised that I would not have received the same real estate or marketing expertise, or the level of attentiveness and responsiveness that Felix brought. Felix was helpful through the entire process and the use of YouTube videos for marketing goes above and beyond.

Regarding Felix Chan: - Felix made a professional video to showcase our home, and posted it to YouTube. - Knowledgeable of the market, and current marketing strategies to attract buyers. - Gave honest feedback and advice throughout the process. - Has a large network of contacts to assist with other sale aspects - staging, renovations, legal, etc. I would highly recommend Felix to others.

Felix was great to work with. He sold my innercity property in 10 days in a buyers market and had a thorough understanding of where the market is and where the market was going. He created a YouTube video and was very professional and personable. I would recommend him to anyone looking to buy or sell a property in the inner city of Calgary.

Had the pleasure of working with Felix Chan on a recent deal he brokered. Professional, quick to respond, and answered all my questions. Hopefully have a chance to work with him again in the future.

Jasben and Felix are a great team. Very thorough with clients and a great partner for any new home builder. They provide extraordinary customer service and are a lot of fun. Would definitely recommend

I recently assisted The LiveInnerCity Real Estate team with a drainage issue at one of the companies properties. Being in the Plumbing Service Industry I have opportunity to assist property managers, realtors and private home owners with plumbing issues. I take pride in providing the best service possible and when I see a company shares that same ideology I feel compelled to comment. Felix and team impressed me with their diligence to the clients needs, high standards of property maintenance and speed in which they address a client concern. Such a pleasure to work with a group that truly puts client satisfaction as a top priority.

I recently assisted The LiveInnerCity Real Estate team with a drainage issue at one of the companies properties. Being in the Plumbing Service Industry I have opportunity to assist property managers, realtors and private home owners with plumbing issues. I take pride in providing the best service possible and when I see a company shares that same ideology I feel compelled to comment. Felix and team impressed me with their diligence to the clients needs, high standards of property maintenance and speed in which they address a client concern. Such a pleasure to work with a group that truly puts client satisfaction as a top priority.

Felix knows the Calgary real estate market very well. He took the time to fully understand our lifestyle and budget to integrate to our new home purchase. Felix understood our unique situation for acquiring a mortgage, with self-employment involved, and was able to help us navigate through our options. We also feel, because of Felix’s expertise, we were able to negotiate more effectively for the purchase of our new home. We are very appreciative for the work Felix has done with us for a complete home buying experience. Thank you, Felix!

Felix knows the Calgary real estate market very well. He took the time to fully understand our lifestyle and budget to integrate to our new home purchase. Felix understood our unique situation for acquiring a mortgage, with self-employment involved, and was able to help us navigate through our options. We also feel, because of Felix’s expertise, we were able to negotiate more effectively for the purchase of our new home. We are very appreciative for the work Felix has done with us for a complete home buying experience. Thank you, Felix!

Felix Chan was introduced to me through family members who had previously worked with him. As a first time home buyer, Felix was extremely patient and thorough with this explanation about the process. He was very thoughtful in the process, taking into consideration my inexperience and guiding me through with budgeting exercises. His honesty was greatly appreciated and gave me the confidence to keep moving forward. While Felix is extremely professional, he is also very approachable allowing me to feel comfortable asking him questions. He is very knowledgeable about the housing market and gave me his honest opinion about neighborhoods and condo buildings. As a result, I was able to confidently purchase a home absolutely stress free. I would (and have) recommend Felix to anyone I know who is looking for a new home.

In the many times we met with Felix I have always been impressed with his work ethic and how hard he works to ensure we were taken care of. He was extremely professional in his work, very dependable and easy to connect with, and his smile never leaves his face. Buying our first home, he took the time to understand what our needs were as a young family and found us the perfect home that we can grow into. Throughout the whole process he spoke his mind and would always give us his honest and professional opinion on any matter. Felix is an excellent agent whose top priority is the satisfaction of his clients. I will definitely continue to use and HIGHLY recommend Felix.

purchased my first home recently through the help of Felix. Being alone in a foreign country, it was important for me to have someone that I can rely on, in terms of objectivity, honesty, professionalism, and most importantly, being able to understand what I’m looking for and prioritize in my condo purchase. Felix is very professional and has helped me tremendously with my purchase and beyond. He has gone above and beyond for me, in terms of communication and service such that regardless of what time of the day, he’ll always phone me back regarding my concerns. His response time is definitely within 12 hours, and I never felt like I was alone, or anxious about my purchase, as he was always a text / phone call away. At the same time, Felix was always available to discuss with me the different pros and cons of my purchase. At that time, I have narrowed down my choices, but he has helped me pick the condo that would be a better fit for me, in terms of lifestyle, future investment, location and amenities, etc. Even though the purchase was completed, Felix still kept in touch and was always nice enough to show appreciation at any given opportunity. I would highly recommend Felix to anyone looking to purchase their home.

Choosing a broker is one of the most important decisions when deciding to sell a property. I have many friends who are realtors so choosing one is largely dependent on my relationship with them and how well I feel they will understand our needs, understand the market and be able to secure a sale. Felix went above and beyond with helping us get our property ready for sale. Our renters had left the property in horrible shape with so much junk not removed. It was a bit of a nightmare and Felix dealt with all of it as we live in Vancouver, BC. He helped us arrange for landscaping and a cleaning and even removed a lot of the junk himself. He was always in constant communication with us and handled everything for us. Felix was very approachable and really helped guide us through this process. We really relied on his expertise and his opinion. We were debating if we should sell the property or continue to rent it but he helped us figure out what our needs and wants were. He took the time to explain the market conditions and the economics of a declining market. If he hadn't done this we may not have lowered our asking price and could potentially still have the property on hand. We had such a positive experience with Felix and would recommend him to any of our friends and family. He really went above and beyond for us and we are so thankful.

If you want someone in your corner that will fight for you every step of the way then Felix is your man. We had the pleasure of working with Felix on both the Mortgage and Real estate side for the purchase of our first home - he was fantastic. From start to finish he listened to our needs and broke down our options in a logical and comprehensible way, which made the whole process seamless. His honest and down to earth approach mixed with his professionalism and industry knowledge is a fierce combination. He is a driven individual that creates results through his actions, his know how and his dedication to you. We have referred our family and friends to Felix and he has not let us down. My sister just purchased a beautiful home through Felix, below market price in the exact area she was looking for - doesn't get much better than that. We will be working with Felix for many years to come and I highly recommend him to anyone who wants real results.

We went to Felix on the recommendation of a friend. We could not have been more pleased. Felix understood what we were looking for and showed us many places until we finally found a house that was right for us. We have referred several of our friends and family to Felix over the last few years and each of them has been equally impressed.

Where do I even start with Felix? From the real estate side, he is nothing short of amazing. He listened to what my husband and I wanted and really found us properties that suited our budget and needs/wants in a home. He is patient, knowledgable, and FUN! He made sure to advocate for us as clients and always kept us in the loop so nothing was a surprise. He just immediately felt like family/close friend to us and I think that helped tremendously with our confidence in him. He made us feel comfortable. As a mortgage broker, he is wonderful and offered competitive rates. It would've been silly for us to go elsewhere. We ended up renewing our mortgage with him as well and we are incredibly happy with our decision. Felix takes care of his clients and is the obvious choice if you ask us. Thank you, Felix!!!

All of my dealings with Felix have been a pleasure, he's hilarious, accommodating and is very attentive to detail. Felix's biggest strength however, is his ability to communicate promptly and effectively. Say if a project was not going as planned the first person you would hear from is Felix and that's why I have confidence in his ability to deliver. Personally I have and always call Felix first with real estate questions and I hope that you take the chance with him as well, you won't regret choosing Felix Chan.

Felix is the real deal and I'm fortunate to have him in my corner. He has been my mortgage broker since 2010 and realtor since 2017 and I cannot say enough good things about this guy. Felix is one of the most knowledgeable, organized, and personable professionals that I have met and is a real pleasure to work with. With Felix's help, I have been able to enjoy competitive mortgage rates that beat the market and find investment properties that have no problem generating positive cash flows all day long. He worked with me to develop short and long term real estate strategies and together we are executing on them quite effectively. I trust Felix with all my real estate and mortgage needs and take every opportunity to recommend him to friends and family who are in the market. You can't go wrong with this guy. AAA+ professional!! Thanks Felix!

Doing business with people is often way more engaging than doing business with businesses. And that's what we love about doing business with this team, they make it so simple and engaging. Felix and the team take the time to provide support, clarity, and expertise when it comes to Real Estate and Mortgages. Buying and Selling a home/house can be pretty stressful, I think the industry makes it that way, which is why Felix ensures his clients understand what they need to understand so we can make the best decision for ourselves and our families. Thank you guys for all that you do!